Frequently Asked Questions

Balance Complex has 17 ingredients: 5 probiotics and 12 supporting ingredients. The probiotics are L. acidophilus, L. rhamnosus, L. reuteri, L. plantarum and Bacillus coagulans. The 12 supporting ingredients are cranberry extract, D-mannose, oregano leaf extract, caprylic acid, two digestive enzymes (protease and cellulase), aloe vera, arabinogalactan (a prebiotic fiber), anise seed, black walnut hull, wormwood and reishi mushroom. Take 2 capsules once a day with a meal.

The five probiotics are L. acidophilus, L. rhamnosus, L. reuteri, L. plantarum and Bacillus coagulans. The four Lactobacillus species make lactic acid, which helps keep the vaginal environment slightly acidic. Bacillus coagulans is a hardy, spore-forming probiotic. We chose each one based on published research on that ingredient, listed on The Science page. Those studies looked at the ingredients, not at the finished Balance Complex formula.

It is vegetarian. The capsule is made from plant cellulose, and there is no gelatin, carmine or other animal ingredient. It doesn't carry a vegan certification, but nothing in it comes from animals. If you need a certified vegan product, contact us and we'll share what we have.

It's made without gluten, soy or dairy, and the capsule contains no gelatin or shellfish. It does contain plant ingredients, including cranberry, oregano, anise, black walnut and wormwood, so check the full label if you have a plant or tree nut allergy.

Our suppliers source non-GMO ingredients and provide documentation of their compliance. The product is not officially certified by the Non-GMO Project.

One bottle has 60 capsules, which lasts 30 days at 2 capsules a day. A subscription can send a new bottle every 30 days so you don't run out.

Arabinogalactan is a natural fiber from the larch tree. It's a prebiotic, which means it feeds good bacteria. Studies that used much larger daily amounts (15 to 30 grams) saw more Lactobacillus in the gut. Balance Complex contains 50 mg, a much smaller amount, so we include it as a supporting fiber and don't claim it has the same effect. Both studies are on The Science page.

Its individual ingredients have been studied, and we link every study on The Science page so you can read them yourself.

It's made to support it. A healthy vagina is slightly acidic, mostly because good Lactobacillus bacteria make lactic acid. Things like antibiotics or life changes can throw that balance off. Balance Complex adds five probiotics chosen to support healthy vaginal flora and pH. It's a daily supplement, not a treatment, so talk to your doctor if something feels wrong.

It's designed to support healthy vaginal flora, which is part of a normal, healthy scent. A mild natural scent is normal and nothing to fix. A strong or fishy smell, unusual discharge or irritation can be a sign of something that needs a doctor, not a supplement. Results vary from person to person.

Not while you're breastfeeding. Balance Complex contains wormwood and black walnut hull, so it is not for use if you are pregnant, nursing, or trying to conceive. If you've had a baby and are not nursing, ask your doctor at your postpartum visit whether it's right for you.

No, it isn't made to treat vaginal dryness. Dryness is often linked to hormone changes, life stage or medicines. The aloe vera in the formula is a traditional botanical, and we don't claim it relieves dryness. If dryness bothers you, talk to your doctor about options like vaginal moisturizers.

Yes. Balance Complex can be part of a daily routine at any adult life stage. During menopause, lower estrogen can change the vaginal flora, and some women look for daily support. For symptoms like dryness or irritation, talk to your doctor, since those may need a different kind of care.

2 capsules, once a day, with a meal.

Take 2 capsules once a day with a meal. Many women take it with breakfast, others with dinner. What matters most is picking a time you'll remember and sticking with it.

Ask the doctor who prescribed the antibiotic, and take the antibiotic exactly as directed. Many people take a probiotic during or after a course of antibiotics, a few hours apart from the antibiotic dose. Your prescriber can confirm the best timing for you.

There's no set date, and everyone's experience is different. Take it every day as directed and give it a fair try. If anything feels wrong, not just slow, talk to your doctor.

Usually, yes. Many people take it alongside vitamins, minerals or other supplements. If you take prescription medicines or have a medical condition, ask your doctor or pharmacist to check your full list first.

Yes. Take 2 capsules, once daily, with a meal. That is the suggested use on the label. Pairing it with the same meal each day, such as breakfast, makes it easier to remember.

Keep it in a cool, dry place away from direct sunlight and heat, with the cap closed tightly. Moisture is the main thing to avoid, so a cupboard or drawer is better than a steamy bathroom. It doesn't need refrigeration. Use it before the expiration date printed on the bottle.

There are no stimulants in the formula. It doesn't have a sports certification, though, so if you're tested for banned substances, check with your sport's governing body or team dietitian before taking it.

No. Do not take Balance Complex if you are pregnant, nursing, or trying to conceive. It contains wormwood and black walnut hull, which are not recommended at those times. If you want vaginal health support during pregnancy, talk to your OB/GYN or midwife.

Most people take it without problems. Some notice mild, temporary digestive changes, like bloating or a change in bowel habits, in the first couple of weeks. If something feels wrong rather than just new, stop taking it and talk to your doctor. If you're sensitive to any of the botanicals (cranberry, oregano, anise, black walnut or wormwood), check the full label first. Get emergency care for signs of a serious allergic reaction, such as a rash, trouble breathing or a tight throat. Not for use if pregnant, nursing, or trying to conceive.

Probiotics are generally fine alongside common medicines. Take it a few hours apart from antibiotics. Talk to your doctor before starting any probiotic, including this one, if you have a weakened immune system or serious illness, or take blood thinners or medicines that suppress the immune system. Your pharmacist can check your specific medicines.

There are no known interactions between probiotics and birth control, including the pill, patch, ring, implant or IUD, and nothing in this formula is known to make birth control less effective. If you want to be sure, your pharmacist can review the full ingredient list in a few minutes.

Balance Complex is made for adult women, and we don't recommend it for anyone under 18. Teens with vaginal health questions should see a pediatrician or gynecologist.

No. Balance Complex is a dietary supplement, and the FDA does not approve supplements before they are sold. Supplements must be made following good manufacturing practices, and companies can't claim a supplement treats or cures a disease. That's why we say it supports vaginal health.

Yes, it's made for daily, ongoing use, and the probiotic species in it have a long history of use in food. If you plan to take any supplement long term, let your doctor know so it's part of your overall care. Your body doesn't become dependent on it.

No allergy test is needed, but read the ingredient list first. Balance Complex contains cranberry, oregano leaf, anise seed, black walnut and wormwood. If you're allergic to any of these, don't take it, and if you're not sure, ask your allergist or pharmacist. Stop and get care right away if you notice itching, rash, swelling or trouble breathing.

We are not aware of any recall of Balance Complex. Every batch is tracked, so we could contact customers quickly if a safety issue ever came up.

Balance Complex is available as a one-time purchase at $56.95 per bottle (60 capsules; about a 30-day supply at 2 capsules, once daily, with a meal). Multi-bottle packs and subscriptions may offer savings; see the product page for current options. Orders of $60 or more qualify for free standard U.S. shipping; orders under $60 ship at a flat $7.95 standard rate. Subscription shipments always ship free.

Yes. Subscribe & Save sends one bottle every 30 days at 15% off, and subscription orders ship free. You can skip, change or cancel anytime from your account, with no fees.

Every order has a 90-day money-back guarantee. Within 90 days of delivery, empty bottle or full, for any reason, email us with your order number or checkout email. This covers single bottles and subscription orders. Approved refunds go back to your original payment method within 5 to 7 business days.

Currently, Balance Complex ships to U.S. addresses only, including all 50 states; standard U.S. shipping is $7.95, orders of $60 or more ship free, and subscription shipments always ship free. We do not offer international shipping from this site at this time. International customers should be aware of local regulations regarding dietary supplement imports, as some countries have restrictions on live probiotic products.

On our website and on Amazon. The formula is the same in both places. Buying from balancecomplex.com gives you subscription pricing, our 90-day guarantee handled by our own team, and direct customer service.

Here's how it works: within 90 days of delivery, you can ask for a full refund for any reason. The bottle can be empty, partly used or full. Email our customer service team with your order number or the email you used at checkout. Approved refunds go back to your original payment method. The guarantee covers single purchases and subscription orders.

Subscribing saves 15% on every bottle, and payment in installments may be offered at checkout depending on your cart. Dietary supplements usually aren't covered by HSA or FSA on their own.

Each bottle has an expiration date printed on it. Store it in a cool, dry place and use it before that date. If a bottle you receive is close to its expiration date, contact us.

The capsules are made from plant cellulose rather than gelatin, and the bottles can be recycled where your local program accepts them.

A few things you can check for yourself: it has 17 ingredients, including five named probiotics instead of one; every ingredient is listed on the label; the research on each ingredient is linked on The Science page; and every order has a 90-day money-back guarantee.

Healthy vaginal flora is usually led by Lactobacillus bacteria, and the main species differs from woman to woman. Different strains also behave a little differently, so Balance Complex includes five probiotics instead of relying on one. It's daily support for healthy flora, not a treatment. Single-strain probiotics can also be a good choice, and your doctor can help you decide what fits you.

Balance Complex is a capsule you swallow. Research suggests the gut and the vagina are connected, so probiotics taken by mouth may support vaginal flora over time, and a capsule is easy to take every day. Vaginal probiotic products are inserted directly and are usually used for a short time. Both have been studied, and they aren't interchangeable. If your doctor recommended a vaginal product, follow their advice.

They are very different products. Boric acid is inserted vaginally, usually for a short time and only with a doctor's guidance, and it is poisonous if swallowed. Balance Complex is a daily capsule you swallow for ongoing flora support. One doesn't replace the other. If you're on a treatment plan, ask your doctor whether a daily probiotic fits in.

Check four things on any probiotic, including ours: are the probiotics named, is every ingredient listed, are the reviews real, and can you get your money back? Balance Complex names all five probiotics, lists every ingredient, links the research on The Science page and has a 90-day money-back guarantee. If a cheaper product checks those boxes for you, it may be a good choice too.

The best place is Amazon. Women who mention the best results often took it every day for a few months. The most common complaint is an adjustment period in the first couple of weeks.

No. Balance Complex is not connected to other products with "Balance" or "Feminine Balance" in their names, including other capsules, gummies, powders or blood-sugar supplements, or to any lender with a similar name. To check you have the real product, look for: 5 probiotics on the label (L. acidophilus, L. rhamnosus, L. reuteri, L. plantarum and Bacillus coagulans); 60 vegetable capsules per bottle; directions to take 2 capsules once a day with a meal; and the warning "Not for use if pregnant, nursing, or trying to conceive." If you're unsure, buy directly from balancecomplex.com.